Delivery

 

 

**DUE DO OUR BLACK FRIDAY SALE, THERE MAY BE A DELAY OF UP TO 3 WORKING DAYS APPLIED TO YOUR ORDER

 

UK MAINLAND DELIVERIES


COVID-19 UPDATE: All UK DPD services are running as normal.


We would like to assure you we are closely following public information and guidelines to ensure we are taking all precautions, to protect you, our customers and colleagues alike.
 
Our website and store remain open for business and we have advised our team members to follow a safety protocol of regular hand washing, minimal physical contact and no face touching.
 
We regularly sanitise all areas including packing areas, door handles, counters, PDQ machines, till & telephone using antibacterial products. Our staff always wash and sanitise their hands before handling products and processing your order.
 
Please note that orders before 3 pm Friday will be delivered to you on Monday. All orders placed after 3 pm Friday and anytime on Saturday or Sunday will be dispatched on Monday and be delivered to you on Tuesday.

*These deliveries will vary on UK Bank Holidays. We cannot guarantee the next working day delivery service for deliveries to Northern Ireland, The Isle of Man, Scottish Islands and The Isles of Scilly and other offshore UK destinations.

We are partnered with DPD to offer you the best delivery service. Customers will be provided with a tracking number with a one-hour delivery window either by text or email with the options to amend the delivery place and time. DPD's tracking software allows you to follow your parcel along its delivery route by viewing the driver’s GPS map to give you an accurate delivery time.

This is £5.95 or FREE if you spend over £75. 

Please Note: Due to increased order volumes, we are unable to guarantee Next Working Day Delivery. 

 
 




UK OFFSHORE AND INTERNATIONAL DELIVERY

*PLEASE NOTE. Due to Covid-19 International Deliveries may be subject to a quarantine period before delivery by border control which may delay your parcel. This is a precautionary measure to prevent the international spread of Coronavirus.

Our preferred international couriers include FedEx, DHL or Royal Mail.  

Customers will be provided with a tracking number either by text or email once their order has been dispatched. Please use this tracking number on FedEx, DHL or Royal Mail's delivery portals to track and follow your parcel along its delivery route.

Please note that parcels weighing over 2kg and delivered to some destinations can incur extra charges. If this is the case we will inform you as soon as possible. 
  
We aim for Next Working Day Delivery for all our international deliveries.

*Delivery times may vary dependent on the destination. It may take up to 3-5 working days for countries outside of Europe.
 
Next Working Day Delivery to USA and Canada
 
If you are ordering to the USA or Canada you may be eligible for next working day delivery via FedEx. This option is available for orders that are placed before 12:00 pm (GMT).
 
* International orders may incur import and customs charges that are outside of our control*
 


 
COLLECT IN STORE

We offer FREE collections from our Leeds store, located at the Queen’s Arcade, Leeds City Centre. Please note it must be the cardholder who collects the package. You will be required to bring a form of photographic identification as well as the card that was used for the payment. 

We endeavour to process your order within 24 hours of the order being placed, however, please wait for email confirmation that the item is ready before attempting collection. Once you receive confirmation that your order is ready for collection this must be done within 7 working days of the email confirmation.
 


 
 
DELIVERY COSTS FOR UK MAINLAND DELIVERIES
Free Next Working Day Delivery on orders over £75! (Order must be placed before 3 pm)

Next Working Day (order value below £75) - (Orders must be placed before 3 pm)- £5.95

Collect In-Store (Above T&C's Apply) - FREE!

*Next Working Morning Delivery  To Arrive Before 12:00 pm- £7.50

*Saturday Delivery Anytime- £9.95 (Orders must be placed before Friday 3 pm)

*Saturday Delivery Before 12:00 pm- £12.95 (Orders must be placed before Friday 3 pm)

*Sunday Delivery Anytime- £12.95 (Orders must be placed before Friday 3 pm)

*Sunday Delivery Before 12:00 pm- £14.95 (Orders must be placed before Friday 3 pm)
 

 

 
DELIVERY COSTS FOR SAME-DAY DELIVERY
Same Day Delivery Option 1 - £22
Postcodes: LS1, LS2, LS3, LS7, LS11, LS12, LS4, LS6, LS9, LS5, LS8

Same Day Delivery Option 2 - £25.50
Postcodes: LS10, LS27, LS13, LS16, LS15, LS28, LS14, LS18, BD11, LS26, BD3, WF17, WF16, LS17

Same Day Delivery Option 3 - £30
Postcodes: WF12, WF13, 1F3, BD19, BD4, BD10, BD2, BD1, WF15, WF5, BD12, LS19, BD18, BD8, LS25, BD9, WF1, WF6, BD5, BD6, BD7, HD6, LS20, BD17

*Please note that same-day delivery is NOT available on Saturdays & Sundays*

All same-day orders must be placed before 3 pm Monday to Friday and will be delivered from 4:15 pm onwards.

 

DELIVERY COSTS FOR OFF-SHORE & INTERNATIONAL ORDERS
Next Working Day Delivery to Northern Ireland- £7.99

If you are ordering to Northern Ireland you are eligible for next working day delivery via DHL. Orders must be placed before 3:00 pm (GMT) for Next Day.

UK Offshore and International Delivery- £17.95

Parcels weighing over 2kg and delivery to some destinations can incur extra charges. If this is the case we will inform you as soon as possible. 

* International orders may incur import and customs charges that are outside of our control*

Next Working Day Delivery to USA and Canada- £14.95

If you are ordering to the USA or Canada some delivery charges may be slightly more than £14.95 depending on location. 

* International orders may incur import and customs charges that are outside of our control*

Any Questions? Contact us on +44(0)113 234 6767 and select option 1 or by email at info@accentclothing.com